Comparing IHG's 4th-night-free with Marriott and Hilton's 5th-night-free

I was reading Danny the Deal Guru’s write-up of the latest Chase IHG Rewards signup offers and something jumped out at me: the 4th-night-free benefit offered to cardholders, including those who hold the no-annual-fee IHG Rewards Traveler card. To be clear, this isn’t a new benefit, it’s just one I haven’t had a chance to think about in depth.

Generally speaking, I don’t rate IHG or their rewards program very highly, because while they have an enormous global footprint, they’re rarely competitive compared with the main hotel programs I rely on, Hilton and Hyatt. For example, I regularly visit Portland, OR, which on a sample search turned up two downtown Hyatt properties priced at 12,000 World of Hyatt points, a Hilton priced at 37,000 Hilton Honors points, a Marriott priced at 30,000 Bonvoy points, and a Kimpton priced at 25,000 IHG Rewards Club points (plus a nightly “amenity fee”). For a one-night stay, it would be ridiculous to choose the IHG property unless you’d built up a large orphaned balance through various shenanigans.

Since my framework is manufactured spend, not signup bonuses, it’s easy to make a direct comparison between the options:

  • 12,000 World of Hyatt points transferred from Chase Ultimate Rewards is worth $120 in cash.

  • 37,000 Hilton Honors points earned at 6 points per dollar with the American Express Surpass co-branded card is between $123 (if the same $6,200 in spend had been put on a 2% cashback card) and $185 if the points were purchased for 0.5 cents each, an offer which is regularly available, including now through March 7, 2023.

  • 30,000 Marriott Bonvoy points are worth between $240 (if you bought the points during one of their periodic promotions) and $300 (if you transferred the points from Chase Ultimate Rewards.

  • 25,000 IHG Rewards points are worth between $150 and $175 if you buy them using the “points and cash” trick (purchasing points while making an award reservation, then cancelling the reservation and having the points refunded to your account).

This makes comparing the four sample reservation options, and indeed comparing all reservation options at the four chains, easy, if on average:

  • World of Hyatt points cost 1 cent each;

  • Hilton Honors points cost 0.42 cents each;

  • Marriott Bonvoy points cost 0.9 cents each;

  • and IHG Rewards points cost 0.65 cents each;

then on a one-night stay you can convert the points cost of any property into the cash cost of manufacturing, transferring, or purchasing the required points. In the concrete example above, we saw that Hyatt and Hilton were quite competitive, while Marriott and IHG Rewards were significantly more expensive options.

On four-night stays, the equation changes, but only for IHG Rewards points. On four-night stays at the other three chains, the cost per point remains the same, while the 4th-night-free benefit offered by the IHG Rewards credit cards increases their value by 33% or decreases their cost by 25% to 0.49 cents each — same difference. The four-night IHG Rewards stay now costs just $122 per night, putting it squarely in the middle of the “competitive” pack of Hyatt and Hilton, or even on the cheaper end (ignoring that pesky Kimpton amenity fee, which you obviously shouldn’t in practice).

Moving to a five-night stay, the equation shifts again, but this time against IHG Rewards, since Hilton and Marriott both offer the fifth night free on award stays. The cost per night on the sample five-night stays with Hilton is $123 per night, with Marriott is $216, and with IHG $130. Hyatt doesn’t offer free nights on longer stays so their cost per night remains flat at $120.

Reference Card

I wanted to use a specific example to explain why I personally don’t care for IHG Rewards, but in case you want to bookmark this post or paste the values into your notes app, here are the shortcuts when calculating the cost of stays of various lengths.

Stays of 1-3 nights:

  • World of Hyatt: 1 cent per point

  • Hilton Honors: 0.42 cents per point

  • Marriott Bonvoy: 0.9 cents per point

  • IHG Rewards: 0.65 cents per point

Stays of exactly 4 nights:

  • IHG Rewards: 0.49 cents per point

Stays of exactly 5 nights:

  • World of Haytt: 1 cent per point

  • IHG Rewards: 0.52 cents per point

  • Hilton Honors: 0.34 cents per point

  • Marriott Rewards: 0.72 cents per point

Now you can easily calculate the cost of reward stays of up to 5 nights in length in every city in the world — not just in Portland, Oregon!

More point transfer hijinx and England trip finally booked

Last month I wrote about my experience combining Chase Ultimate Rewards points between my partner’s non-flexible Freedom account and my own flexible Ink Plus account. In order to finish booking our award tickets to the UK, I needed to shuffle around a few more points and want to share that experience as well since I wasn’t able to find any accurate or recent information online.

Failure #1: transferring Ink Ultimate Rewards point to another person’s travel program

Low-level award availability was wide open on United non-stops to London, so my plan was to book one-way awards on United for a total of 60,000 MileagePlus miles. The catch is, I had 30,000 miles in my account and my partner had 25,000. I could have transferred 30,000 Ultimate Rewards points into my account, but this would have painful in two ways:

  • First, I loathe United, and it would have been painful to convert valuable Ultimate Rewards points into worthless United miles when the same points could be redeemed for multiple nights at Hyatt properties.

  • Second, and even more importantly, this would have created a new problem — my partner would still have 25,000 stranded United miles! That would have kept me on the United treadmill even longer, since even if we wanted to book a 25,000-mile domestic round trip on United (we don’t), I’ve have to transfer another 25,000 Ultimate Rewards points to my account.

My plan, then, was to transfer just 5,000 Ultimate Rewards points directly into my partner’s account. This, gentle reader, proved to be impossible. While my partner’s name appeared in the United dropdown box, the site simply errored out when I attempted to submit the 5,000-point transfer. Since we had to call to set up the “link” between our Ultimate Rewards accounts, I assumed something similar was happening and called the number on my Ink card.

After connecting to the Ultimate Rewards center, I explained the problem and the agent at first seemed eager to help, although she didn’t know how. After putting me on several “brief holds” to talk to her coworkers and consult her manual, she finally came back and said it was impossible to transfer points to my partner’s account because she’s not an “owner” of the company, just an “employee.” I pressed her on this but she insisted (“helpfully” suggesting that I can just transfer the points to my own United account and book both tickets from there).

So it was back to the drawing board for me.

Success #1: transferring Marriott points between members

Thinking through my options, I remembered that Marriott Bonvoy points can be transferred to airline partners (as can most hotel points, although at uniformly terrible rates. Thanks to Marriott’s loose alliance with United, there’s even a 10% bonus when transferring points to MileagePlus, so the 5,000 points we needed would only cost 14,000 Bonvoy points. Logging into my Marriott account, I was relieved to see that I somehow had earned 20,000 points over the years. Since I hate Marriott just as much as United, and had no plans to ever redeem Bonvoy points for a hotel stay, draining my account swapping one out for the other was a win-win opportunity.

However, the Marriott transfer page provides the ominous warning: “For most airline partners, your Member name on the frequent flyer program account must match your Marriott Bonvoy first and last name.” I wasn’t able to find any information online about whether this restriction is enforced, or for which airline partners, but since time was of the essence I couldn’t afford to have the points locked up in transfer purgatory.

Fortunately, Marriott also allows you to transfer Bonvoy points between members. There are a few restrictions on the number of points you can transfer out and receive per year that weren’t relevant, but there’s one restriction that had me worrying: “Both Accounts must be in good-standing and have each been open for at least thirty (30) days with Qualifying Activity, ninety (90) days without Qualifying Activity.”

The problem is, I had no idea whether my partner had a Marriott account! If not, there was no way we could trigger her eligibility in time to book our tickets. A few minutes of frantic searching through e-mails later, we discovered she did have an e-mail welcoming her to Marriott — but plugging the information into Bonvoy to retrieve her username and password had no effect. It turned out she had a Bonvoy account but had never set up online access to it! I assume this means she enrolled in-person at a conference hotel or something years ago and ignored the follow-up e-mail to set up her account.

This obviously raised the question: does the Bonvoy account need to be open for 90 days, or does online access to the account need to be set up for 90 days?

The answer is, it turned out to be fine. After configuring her online account, I called Marriott’s US number (800-627-7468) and requested the transfer. One interesting issue did come up: when the agent looked up my account, it wasn’t registered to my name. After confirming my identity in other ways, she asked for the details of the receiving account, and when I gave my partner’s name, the agent replied, “that’s the name I was seeing on your account.” I assume this is some kind of duplication check on their system’s backend; since we share an address, their algorithm might have linked our accounts automatically. Artificial intelligence, it ain’t!

While the point transfer wasn’t “immediate” (we tried logging out and back in, clearing cookies, using a different browser, etc.) the points had already arrived in my partner’s account the next morning, so I’d generously give yourself 24 hours before you start worrying your points are missing.

Success #2: Transferring Marriott points to United

This part was thankfully easy, since it can be completed entirely online. However, while I saw some old posts suggesting transfers were immediate, or at least fast, that was not our experience. The transfer was submitted on March 24, and while we didn’t check every day (I hate pestering my partner about this stuff) it didn’t finally post until a week or so later. The delay may be a “first-time” transfer issue to verify the name on your transfer partner matches the name on your Bonvoy account, or it may be a recurring “batch” process so your own delay time may depend on when you submit your request.

In any case, this isn’t very long in the grand scheme of things if you’re regularly emptying your Marriott balance into a partner airline program after every stay, but it’s something to be aware of if you need miles for a time-sensitive booking.

Failure #2/Success #3: booking tickets to England

Naturally, by the time the transfer to United did go through, my award availability was gone. Well, not quite gone: the price had ticked up by 2,000 miles, to 32,000. If I were flying alone I wouldn’t have minded the extra 2,000 miles, but there was no way I was going through that rigamarole again. It turned out Virgin Atlantic also had great partner award availability for 35,000 Delta SkyMiles, and we each had enough miles in our respective accounts, so we simply locked that in instead.

This is not ideal since SkyMiles are worth more to me than Mileage Plus miles (as they can be redeemed on Delta as well as partner airlines), and today I noticed United awards have ticked back down to 30,000 miles, so I may end up cancelling the SkyMiles tickets and rebooking on United after all.

Maybe next time my partner’s in a good mood.

Advantages to getting more involved in the travel hacking community

A few weeks back I wrote about some reasons why most people don’t have much interest in the travel hacking game, and why they’re mostly right: if you don’t have the bug, then it’s mind-bendingly boring to keep track of dozens of credit cards, loyalty programs, booking tricks, routing rules, etc.

Nevertheless, I’m quite involved, and if you’re reading this you probably are as well, so I thought I’d explore some of the obvious advantages of not just playing the game, but getting involved in one or more groups, following folks you respect on Twitter (or Instagram or Facebook, if you’re one of those people), and in general building relationships with other people who share your passion.

The most obvious advantage of making friends with other folks in the community is that it allows you to optimize your earning and redemptions over time. This can sometimes be purely transactional, and there’s nothing wrong with that: when I won a Bose sound system through an IHG sweepstakes, I sold it to a reader for a few hundred bucks lower than the list price, so he got a cheap sound system and I didn’t have to go to the trouble of listing it on Amazon or eBay, or dealing with a stranger through Craigslist or Facebook.

Folks like Vinh at Miles per Day have scaled this up a huge degree, going so far as to connect buyers and sellers of in-demand US Mint coins, but you don’t need to go that far to simply get to know people who might have miles and points you need, or might need the miles and points you have but don’t have immediate plans for.

Swapping referrals and signup bonuses

This option is talked about enough that I don’t think I need to go into it at any length, but when large credit card offers come around you may find that you’re not eligible (for example due to Chase’s 5/24 rule or Bank of America’s 2/3/4 rule) but someone else you know in the community is. Instead of sitting on the sidelines, you can ask your friends if they’d like to swap signup bonuses — maybe they’ve been banned from Citi for money order shenanigans and you haven’t, but you’re over 5/24 and they aren’t.

Expiring or useless free nights

Most folks don’t have too much trouble redeeming the free anniversary night that comes with the Chase World of Hyatt or American Express Hilton Honors Aspire credit cards, but might run into a problem when it comes to free night certificates with worse loyalty programs:

The IHG Rewards Club Premier Credit Card comes with a free reward night (at properties costing up to 40,000 points) on every anniversary, which is certainly worth more than the $89 annual fee to someone, but it might not be worth it to you because of how much more valuable the required Ultimate Rewards points to “fill out” an IHG award redemption would be if transferred to a different partner. Cancelling the card saves you $89, but it also means that no one gets to use the award, while you may be able to sell or trade it to someone who can get hundreds of dollars in value from it.

Likewise the Marriott Bonvoy Boundless (Chase) and Brilliant (American Express) cards come with annual free nights worth up to 35,000 and 50,000 points, respectively. Those aren’t worth their $95 and $450 annual fees to me, but especially in the case of the Brilliant card, you could easily wipe out your annual fee by selling or trading those rewards, when combined with the $300 property credit (Marriott properties used to sell physical gift cards you could resell or trade, although it’s been too long for me to know whether they still do).

Companion tickets

Another annual benefit you might not be able to personally use is airline companion tickets, like those offered by the Bank of America Alaska Airlines credit cards and the American Express Delta Platinum and Reserve cards.

The Alaska Airlines companion fare is the easiest to exchange with comrades because of a curious feature: when booking the companion ticket, any cash component of the reservation has to be paid for with an Alaska Airlines credit card, unless it is covered by funds you already have in your “Wallet.” This provides a simple way to book companion tickets without needing any information from the cardholder: just book a ticket that costs slightly more than the companion ticket, refund it to your Wallet, then pay with that balance.

Meanwhile, the Delta companion tickets have to be paid for in full with the credit card that generated the companion ticket (previously, any American Express card could be used, but that’s now changed in my experience). This makes the ticket slightly less transferable, since you need to place more trust in the person booking the ticket, which is another way of saying it’s good to make friends and connections in the community!

Transferable points and status

Another advantage of having friends in the community, especially ones that do things slightly differently than you, is the ability to pool points and status between programs. My two favorite examples of this are World of Hyatt and Hilton Honors.

World of Hyatt members can send and receive points by filling out the “Point combining request form,” which allows you to make award reservations out of the most advantageous account, and without contaminating either person’s relationship with Chase (there are strict limits on the number and frequency of Ultimate Rewards point transfers to non-household-members). Besides topping up a low balance, the main reason to do this is to make a Guest of Honor booking from an account with Globalist status, giving the guest the potentially valuable benefits like complimentary breakfast, lounge access, and waived parking fees, plus late checkout.

Hilton Honors has an even more streamlined system, with (in my experience) instant transfers after completing the online "transfer points” form. Their terminology is a little bit curious, but you “gift” points when you want to buy someone points with cash, and “transfer” points when you want to reduce your balance and increase their balance. Besides sharing Hilton’s fairly limited status benefits like potential upgrades, late checkout, and the dining credit that replaced their breakfast benefit, combining points in a single account allows you to take advantage of the very valuable 5th-night-free benefit on award stays (for elite members, including Silver elites, so pretty much everybody). This technique recently helped me book 7 nights in Hawaii for the price of 5 by combining 6 award nights and an annual American Express Surpass free night certificate.

Conclusion

Like any community, we’ve got our fair share of jerks, creeps, and affiliate bloggers, but overall I’ve been impressed by how warm and welcoming I’ve found the community to be, both at in-person events and online. There are obvious exceptions to be avoided, but if you’ve got the travel hacking bug, I think the advantages of getting more involved in the community swamp the pain of talking to the occasional jerk. And it always helps to remember that however small fry you think you are (and they don’t get much smaller than me), there’s almost certainly something you know that almost nobody else does, whether it’s a merchant coding error or a bank error in your favor: almost everybody has something to contribute.

Marriott Travel Packages are getting more expensive (also maybe more valuable)

I saw Spencer Howard post on Twitter a seemingly-official (or at least well-spoofed) document listing the new prices of Marriott Hotel + Air packages when the combined Marriott, Starwood, and Ritz-Carlton program goes into effect on August 1.

Let's talk about it.

Marriott Hotel + Air packages today

Today, Marriott Hotel + Air packages offer a discount of roughly 24 to 38% when redeeming Marriott Rewards points for 7 consecutive nights and a variable number of miles transferred to one of their partner airlines:

  • The smallest package offers 7 nights at a Category 1-5 property (worth up to 150,000 Marriott Rewards points since the 5th night is free in any case) and 50,000 miles, worth 120,000 Marriott Rewards points (since that amount can be converted into 40,000 Starpoints and transferred to many of the same airline partners, although the Starwood transfer ratio to United is much worse), but costs just 200,000 points, a 26% discount.
  • What seems to be the most popular package among travel hackers offers the same 150,000-point, 7-night stay plus 120,000 miles, worth 288,000 Marriott Rewards points using the same calculation above, but costs just 270,000 points, a 38% discount (giving rise to the odd situation discussed here).
  • Finally, the largest package offers a 7-night Tier 5 Ritz-Carlton stay, worth 420,000 Marriott Rewards points, plus the same 288,000-point mile transfer, but costs just 540,000 points, a 24% discount.

Again, these calculations are based on the current Hotel + Air award chart.

Marriott Hotel + Air packages after August 1, 2018

Now let's apply the same logic to the Hotel + Air chart Spencer posted for redemptions after August 1, 2018.

  • At the low end, you can redeem 255,000 points for a 7-night Category 4 stay plus 50,000 miles, which would otherwise cost 270,000 Marriott Rewards points: 150,000 points for the 7-night stay, and 120,000 points for the mileage transfer, a mere 5.6% discount.
  • The same stay certificate plus 100,000 miles costs 330,000 points, raising the discount to 15.4%.
  • At the high end, a 7-night Category 8 stay (starting in 2019) plus 50,000 miles costs 675,000 points and is worth 630,000 points, a 7% premium over making the two transactions separately!
  • Transferring 100,000 miles instead raises the value of the package to 750,000, which is, in fact, what the most expensive package costs.

This pattern repeats itself for the other packages as well: discounts are small or negative at the 50,000-point redemption level, and range from 5% to 15% at the 100,000-point level.

Marriott Hotel + Air Packages after January 1, 2019

While losing an opportunity to book hotel stays and buy airline miles with a 38% discount is unambiguously a devaluation, I think the explanation is not what will happen in August, but what will happen next January, when Off-Peak and Peak pricing goes into effect. These 7-night stays make no sense at almost category property during Off-Peak periods (an Off-Peak Category 6 redemption would cost just 360,000 points booked separately, but Marriott charges 415,000 points!).

But during peak periods, the discount can be noticeable even at Category 8 properties, where a 50,000-point package will cost 675,000 points but is worth 720,000 points (6.3% discount) and a 100,000-point package costs 750,000 points but is worth 840,000 points (10.7% discount). Note also that these Category 8 properties will include Starwood's current top-end properties in addition to Marriott's.

And if you book a Peak Category 4 hotel with a 100,000-point package, the discount rises to 21.4%, which is at least in the same ballpark as the existing packages.

However, these are still much lower discounts than those offered by the current Hotel + Air packages, so you should certainly book any packages you're interested in before the August 1 changes go into effect. There's been a lot of speculation about how unredeemed stay certificates will be treated after August 1, but given the discounts currently available I think it's largely irrelevant: getting back any points at all from unredeemed certificates will make them an even better deal, and updated points-based certificates would still be able to be used at the much larger joint Marriott-Starwood hotel footprint.

Not too many Ultimate Rewards points angles

Since I get any Marriott Rewards points I need through Ultimate Rewards transfers, I'd like there to be some way to take advantage of Hotel + Air packages that way, but the fundamental problem is that Ultimate Rewards points can already be transferred to programs in each airline alliance, Southwest, and Hyatt at a 1:1 ratio, while Marriott Rewards points can only be transferred at a 3:1.25 ratio.

That means while Hotel + Air packages are good redemptions of Marriott Rewards points (improving their value over individual stay redemptions and individual airline transfers), they're bad redemptions of Ultimate Rewards points.

The exception is if you already have a large Marriott Rewards balance you're considering transferring to Starwood Preferred Guest in order to make an airline transfer. In that case, you should consider instead transferring over Ultimate Rewards points in order to redeem a Hotel + Air Package. For example, 240,000 Marriott Rewards points are worth 80,000 Starpoints, which can be redeemed for 100,000 miles. But transferring 10,000 Ultimate Rewards points over to Marriott will allow you to receive the same number of miles (or more in the case of United MileagePlus), but also a 7-night Category 1-5 certificate.

No matter what Marriott decides to do with those certificates on August 1, it's virtually guaranteed to be worth more than 10,000 Ultimate Rewards points.

Hotel benefits by length of stay

The other day I was looking at hotels for an upcoming weekend trip with flexible dates. I settled on a convenient Hilton property, and was immediately annoyed that I only really needed 4 nights, even though the fifth award night would be free. I vented on Twitter and Milenomics contributor Robert Dwyer pointed out that if I had a Citi Prestige card I'd be sitting pretty with that card's fourth-night-free benefit.

That got me to thinking about the connection between length of stay and optimal booking options.

One-night stays

One-night stays are great because they're opportunities to redeem free night certificates at chains where you don't otherwise have any points or status. For example:

  • Chase IHG Rewards Club Premier cards offer an anniversary free night certificate good at properties costing up to 40,000 points;
  • the new suite of Marriott and Starwood credit cards will offer anniversary free night certificates good at properties costing between 35,000 points and 50,000 points, depending on the card;
  • Chase Hyatt credit cards offer anniversary free night certificates good at category 1-4 properties (up to 15,000 points per night).
  • For stays within the United States, the US Bank Radisson Rewards ($50 annual fee) and Radisson Rewards Premier ($75 annual fee) cards offer up to three anniversary free night certificates valid only at Radisson Rewards properties in the United States when spending $10,000, $20,000, and $30,000 on the cards each cardmember year. If you're going to spend $30,000 on one of these cards my general feeling is that you may as well pay the extra $25 annual fee and get 75,000 additional points annually between the two additional points per dollar the Premier card earns and the 15,000 additional anniversary points.

For longer stays, I don't like free night certificates because they force you to overpay for the nights that aren't covered by the certificate, or move between properties during your trip. But for one-night stays they're ideal, and I often use them for things like airport properties before an early morning flight.

Another option for one-night stays, depending on the property, is booking through one of the luxury travel portals:

  • the Visa Signature Luxury Hotel Collection offers a package of benefits including free Wi-Fi, breakfast for two guests, and a $25 food and beverage credit. If the price is the same as through other booking channels, then on a one-night stay the food and beverage credit can handily offset things like resort fees (which would also be owed on award stays), while on longer stays, the resort fees continue to mount while the food and beverage credit can be used only once.
  • likewise American Express offers a Fine Hotels and Resorts booking channel to their Platinum cardholders, which offers a more generous $100 food, beverage, or spa credit at some properties. Just as above, on a one-night stay that credit naturally goes further than on longer stays.
  • Finally, you can use a Virtuoso travel agent like classictravel.com to secure similar benefits while booking with the card of your choice.

Two- and three-night stays

This is the real wheelhouse of hotel points and fixed-value points, especially if you're able to redeem cheap fixed-value points like US Bank Flexpoints against your stay (if the total cost is above $500), since you'll also earn points on the room rate you pay. If you'd otherwise pay cash, redeeming points is usually a good idea in this window, since easily-earned points like Hilton Honors, World of Hyatt, and (under certain circumstances) IHG Rewards Club points don't offer any advantages, and the resort fees at luxury properties eat up the potential value of the food and beverage credits discussed above.

Some third-night-free offers may also be available through American Express Fine Hotels and Resorts, but unless you've done your research in advance I wouldn't sign up for a Platinum card just in hopes of capitalizing on third-night-free offers.

Four-night stays

At the four-night mark, three additional opportunities open up:

  • fourth-night-free booking options through American Express Fine Hotels and Resorts. These are somewhat more common than third-night-free offers, so for four-night stays in cities served by Fine Hotels and Resorts this may be worth checking since the free night and on-property benefits may lower the total cost below any points redemption you'd otherwise consider.
  • the Citi Prestige fourth-night-free benefit allows you to book four-night stays while only paying the room rate on 3 nights (although taxes and fees are still owed on the fourth night).
  • the Chase IHG Rewards Club Premier card fourth-night free benefit on award stays, which means that otherwise-marginal redemptions may be worthwhile, if the free fourth award night boosts you well above your points' imputed redemption value.

Five-night stays

Presumably because their Top Men told them that virtually no one books five-night award stays, Hilton Honors, Marriott Rewards, and Starwood Preferred Guest all offer the fifth night free on awards stays (Hilton only in the case of elites, but if you're not a Hilton elite I don't know what to tell you).

Seven-night stays

Finally, if you actually have a seven-night stay with Marriott planned at a Category 5 or higher Marriott Rewards property, you should consider booking it with a Hotel + Air Package before August 1, 2018, in order to receive 120,000 or more airline miles alongside your hotel redemption.

Conclusion

I give most people the benefit of the doubt that they understand their travel needs better than I do, so I try not to tell people what they should or shouldn't do. The flip side of that is that you should take the time to assess your own travel needs and figure out which configuration of airline, hotel, and credit card programs works best for you.

For example, if you take the occasional five- or seven-night international trip, but are putting your manufactured spend on a Radisson Rewards credit card, that's not an indictment of the program, it's a mismatch between what you're doing and what you need to be doing to pay as little as possible for the trips you want to take.

Likewise, if your travel consists of taking the occasional road trip to Chicago, you may well want to be earning free night certificates and points you can redeem at the Radisson Blu Aqua, one of the few really great hotels in the Radisson Rewards program in the United States.

Transfer Starpoints to Amtrak Guest Rewards before August 1, 2018

For many years I was a booster of Chase Ultimate Rewards transfers to Amtrak Guest Rewards, due to their zone-based redemption system which made it possible to get 3 or more (possibly much more) cents per point when redeeming Amtrak Guest Rewards for transcontinental sleeper accommodations.

Unfortunately, in December, 2015, Ultimate Rewards points could no longer be transferred to Amtrak Guest Rewards, and in January, 2016, Amtrak moved from a zone-based to a fixed-value redemption scheme.

However, those fixed-value points are still quite valuable!

Refresher: the value of Amtrak Guest Rewards points

Amtrak Guest Rewards points are similar to Southwest Rapid Rewards points in that they have fixed values, but the value they're fixed at depends on the redemption in question. For example:

  • a coach seat on the Northeast Regional from Washington to Boston costs $79 or 3,830 points, for 2.06 cents per points;
  • a business class seat on the Acela Express between the same cities costs $138 or 7,176 points, for 1.92 cents per point;
  • a first class seat on the Acela Express costs $282 or 10,998 points, for 2.56 cents per point;
  • a coach seat between Chicago and Los Angeles on the Southwest Chief costs $142 or 6,107 points, for 2.33 cents per point;
  • a Superliner Roomette costs $794 or 27,393 points, for 2.9 cents per point;
  • a Family Bedroom costs $1,158 or 39,951 points, for 2.9 cents per point;
  • a Superliner Bedroom costs $1,606 or 55,407 points, for 2.9 cents per point.

Starpoints can be transferred to Amtrak Guest Rewards through July 31, 2018

Starwood has announced that transfers to Amtrak Guest Rewards will end with the introduction of the new Marriott Rewards program on August 1, 2018, although it's fair to speculate whether Marriott will arrive at their own accommodation with Amtrak after that date.

Amtrak redemptions are good and you should consider speculatively transferring points

Amtrak Guest Rewards points aren't very valuable if you want to do anything but take train trips, but if you do want to take train trips, they're quite valuable. Earning 2.9% in value on unbonused spend with the Starwood Preferred Guest credit card on unbonused spend puts it solidly up there with the most lucrative cashback credit cards.

If you have an upcoming trip you might consider buying points

I earn virtually all of my miles and points through manufactured spend, but I'm perfectly aware that periodic opportunities to pay cash for miles and points can offers discounts off cash rates under certain circumstances. As Frequent Miler explains, there's currently a Starwood Preferred Guest promotion to purchase points for 2.275 cents each, which would offer a discount of 21.6% off the long-haul Amtrak Guest Rewards redemptions I mentioned above.

That's not a huge discount in absolute travel hacking terms, but if you have an upcoming Amtrak trip planned and you'd otherwise pay cash for it, it would be silly not to instead pay 21.6% less for the same trip.

Speculatively transfer points skeptically

I like trains, so I'd happily transfer an almost unlimited number of Starpoints to Amtrak if I were certain they would maintain their current redemption system. Unfortunately, I'm certain they won't, and I wouldn't recommend anyone transfer Starpoints to Amtrak Guest Rewards for train trips they plan to take more than one or two years in the future.

Conclusion

The Starwood-Marriott merger has created a lot of one-time opportunities we'll all be talking about leading up to and after August 1, 2018. The opportunity to transfer Starpoints to Amtrak Guest Rewards is one that anyone with a large Starpoint balance and an interest in Amtrak travel should consider.

Absolute versus relative redemption values

In Wednesday's post about passing on the current IHG Rewards point sale, I mentioned that it's not enough to get good absolute value from a points redemption if you're not also getting good value relative to other redemption options. I think a lot of people understand this idea intuitively, but since it's central to my travel hacking practice, I want to spell it out in more detail.

Absolute value matters if you don't have choices

If you're constrained in your choice of hotels, airlines, or routes, then you are perfectly justified in thinking about the absolute redemption value of your points. A classic example would be a wedding or conference where you're expected to stay in a particular hotel. If the conference rate is $300 per night, and you're able to book it for 30,000 points instead, you know for a fact you're getting 1 cent per point in value.

You still have to make a choice though: is 1 cent per point a good redemption value or a bad redemption value? If you're redeeming a currency that's otherwise redeemable for cash at one cent each, like Ultimate Rewards points, then it's a bad value, since the paid rate will earn a larger rebate than the redemption. If you're redeeming a currency you paid much less than one per point for, then it might be a good value, since you're realizing a discount off a stay you'd otherwise have to pay cash for.

Relative value matters if you get to choose

In Madison, Wisconsin, there are there chain hotels more or less equidistant from the Capitol:

  • Hilton Madison Monona Terrace
  • Hyatt Place Madison/Downtown
  • AC Hotel Madison Downtown

On a random upcoming Wednesday night, the lowest available rates are quite close:

  • Hilton: $144.53
  • Hyatt: $148.01
  • AC Hotel: $162.86

If you were paying cash, you'd book the Hilton and call it a life. Meanwhile, the cost in points is all over the place (as you'd expect since they're different currencies). Here are those costs, and the redemption value compared to our fallback option of paying $144.53 at the Hilton:

  • Hilton: 36,000, 0.4 cents per point
  • Hyatt: 8,000, 1.8 cents per point
  • AC Hotel (Marriott): 25,000, 0.58 cents per point

These are all well within the normal range of redemption values for these currencies. But in order to determine the highest relative value, we need another piece of information: the cost we paid for the currency in question.

If you earn Hilton Honors points through grocery store manufactured spend, you earn 6 points per dollar spent, instead of 2 US Bank Flexpoints (worth 3 cents towards travel redemptions) with the Flexperks Travel Rewards card or 2 Membership Rewards points with the American Express Premier Rewards Gold card. Meanwhile, if your best method of earning Hyatt and Marriott points is transfers from a flexible Ultimate Rewards account like the Sapphire Preferred, Sapphire Reserve, Ink Plus or Ink Preferred, then you're effectively paying one cent each for those points — the value of Ultimate Rewards points when redeemed for cash.

The best relative value is therefore the Hyatt redemption: paying the equivalent of $80 for $144.53 in value is better than paying $180 (Hilton) or $250 (Marriott).

Alternative: availability-weighted relative value

The above methodology is appropriate for someone with access to plentiful manufactured spend and plentiful travel, which is sometimes treated as the "default" mode for travel hackers.

But of course that describes relatively few people in the real world. Far more common are business travelers who passively accrue points balances on their employer's dime, and casual travelers who discover they've accidentally accumulated a substantial balance in one or more loyalty accounts.

In those cases, I think the relative value calculations I described are almost useless, and it's better to use what you might call "availability-weighted" relative value: if Marriott Rewards points are the points you happen to have because your workplace has a contract with Marriott, you should redeem them more aggressively than a strict relative value calculation would suggest.

This is equally true of travel hackers who refuse to redeem points for anything less than their "optimal" value. If you have a large Hilton balance and a low Ultimate Rewards balance, it makes perfect sense to make a weak redemption at the Hilton instead of a good redemption at the Hyatt. That's what I mean by "availability-weighting" relative value.

If this is your strategy, remember you'll also want to normalize your balances for your typical redemption size. If you have 300,000 Hilton Honors points, 300,000 Hyatt points, and 300,000 Marriott points, which currency do you have "more" of? The obvious answer is Hyatt, where redemptions top out at 30,000 points, then Marriott (70,000), then Hilton (95,000+). However, those answers might be flipped if you have particular properties, and particular values, you typically redeem each currency at.

Conclusion

There is so much fuzzy thinking about the value of different loyalty currencies that I usually ignore people trying to nail down the precise value of this or that program, although I liked the Wandering Aramean Hotel Hustle "average point values" feature back when it was functional, mainly because it confirmed my intuitions.

Instead, I find it simpler to work forward from cost rather than backward from value. I know how much I pay for the loyalty currencies I earn, so for a given trip, I try to find the redemptions that cost the least in foregone value, while also taking into account which currencies I have the most of and therefore are most in need of redemption.

Just remember: your least valuable point will always be the one you don't redeem.

To my reader who mistyped his own e-mail address, Starwood edition

I recently received a question from a reader using the "Contact" page, but the reader seems to have mistyped their e-mail address, which I discovered only after writing my reply. Hopefully reader TF will stop by and find my answer here instead:

"If you have multiple millions of SPG points and tons of airline miles already then it’s not obvious that you should do anything.

"If there’s a particular airline currency you redeem more than any other, you might consider transferring your SPG points to Marriott and booking a bunch of Hotel + Air redemptions (90k SPG -> 132k United miles or 120k Alaska/Delta/American miles). It’s not clear how Amtrak transfers will work after August 1, so if you like taking Amtrak you can also get a good value transferring your SPG points to Amtrak (note that you don’t get the 5k bonus when transferring 20k points to Amtrak).

"However, it’s not like your points will vanish on August 1. If you have been earning your SPG points through hotel stays, well, you can redeem your new Marriott points for hotel stays going forward. A million SPG points will become 3 million Marriott points, which will be enough for 50 nights at any top-tier Marriott property in the world after August 1 (and a whole lot more nights than that at lower-tier properties).

"If you truly cannot imagine needing any more airline miles, and you truly can’t imagine needing any more Marriott/SPG hotel stays, then you could try to sell points or reservations to other people, or through a points broker. Even if you don’t need a stay or flights, perhaps you have friends or family members you could sell redemptions to at a discount, or be the cool aunt or uncle and send your nieces and nephews on an exotic vacation?

"Let me know if I can help with anything else.

"—FQF"

So, there you go TF.

I try to respond to everyone who leaves comments, e-mails me, or submits a contact form, but if you would like to ask a question in private and not have my answer blasted on the internet, be sure to use a working e-mail address.

Did the Marriott Hotel + Air arbitrage opportunity just get even better?

All the way back in September, 2016, I wrote that Marriott Hotel + Air packages offered an outlandishly good opportunity to transfer Starpoints to certain airline (but not train!) partners, even if you never intended to redeem the attached 7-night stay certificate.

A curious post by a Starwood employer on FlyerTalk suggests the deal might have gotten even better.

Use Marriott to transfer Starpoints to certain airline partners

Starpoints can be redeemed in multiples of 20,000 points (up to 80,000 points at a time) to receive the following number of points with a number of airline programs (this is a just an illustrative sample):

  • United MileagePlus: 12,500
  • Alaska Mileage Plan: 25,000
  • Delta SkyMiles: 25,000
  • American AAdvantage: 25,000

Because Starpoints can be converted into three Marriott Rewards points each, Marriott Hotel + Air redemptions allow you to transfer Starpoints into the same programs at slightly different ratios. 270,000 Marriott Rewards points (90,000 Starpoints) can be converted into:

  • United MileagePlus: 132,000
  • Alaska Mileage Plan: 120,000
  • Delta SkyMiles: 120,000
  • American AAdvantage: 120,000

When making these redemptions, you'll also receive a 7-night certificate good at a Category 1-5 property. Due to the fifth night free on award stays, that stay is worth between 45,000 (7 nights at a Category 1 property) and 150,000 points (at a Category 5 property) according to the current award chart.

"Outstanding Marriott Travel Packages will be cancelled and converted to equivalent points"

One thing that could happen after August 1 is that Marriott Travel Packages would be mapped to the new categories, with Category 5 certificates mapped to the new Category 4, Ritz-Carlton Tier 5 certificates mapped to the new Category 8, and the other certificates falling somewhere in between.

But according to Starwood's representative on Flyertalk, that's not the case. Instead:

"Floater certificates, including outstanding Marriott Travel Packages, will be cancelled and converted to equivalent points, credited to the member’s account for future redemption."

You might say (or sing, if you're so inclined), "what do you mean by that? That is not an answer."

And you'd be right! We have no idea how many points Marriott thinks are "equivalent" to a 7-night stay certificate. But instead of whining about uncertainty, I want to walk through a simple exercise thinking instead about the distribution of possibilities:

  • Low-value outcome: Category 1-5 certificates are converted to 45,000 points each;
  • Mid-value outcome: Category 1-5 certificates are converted to between 60,000 and 120,000 points each;
  • High-value outcome: Category 1-5 certificates are converted to 150,000 points each.

This exercise illustrates that just being a "pessimist" isn't enough. Even If you think there's an 85% likelihood of the low-value outcome, a 10% chance of a mid-value outcome, and just a 5% chance of the high-value outcome, you should estimate the value of a 7-night certificate to be around 55,000 Marriott Rewards points, which means you're almost (5,000 transferred Ultimate Rewards points away) at another 25,000-mile transfer under the new Marriott Rewards program.

Of course, the more confident of the mid- or high-value outcomes you are, the more such redemptions you should be willing to make before August 1.

But no matter how you assess the distribution of possibilities, if you typically redeem your Starpoints by transferring them to airline partners, you should consider leaning into this one-time opportunity.

Is there any value in the latest crop of new credit cards?

[edit 5/14/18: added unlimited Priority Pass Select membership to list of Ritz-Carlton card benefits.]

Several banks have let out a steady trickle of new credit cards and announcements in the last few months, so I thought I'd run through a few of them and see if there are any offers worth signing up for or keeping.

Barclays Arrival Premier

I have had an Arrival Plus card for years, and use it for all my non-manufactured, non-bonused spend, as well as manufacturing spend on it. It has an $89 annual fee, for which you can redeem 8,900 miles as a statement credit. Since it earns a 5% rebate on all the miles you redeem, it functions as a 2% cash back card when you spend "about" $85,000 per year, since when you redeem those 170,000 miles you'll earn 8,500 in rebated miles and another 425 rebated miles when you redeem those, for a total of $89.25 in rebated miles. I also use the card's chip-and-PIN functionality to buy public transit tickets overseas, and Barclays recently added a flight delay benefit.

The new Barclays Arrival Premier has a number of differences from the Arrival Plus:

  • $150 annual fee;
  • no rebate on redeemed miles. Instead, earn 15,000 bonus miles when you spend $15,000 per cardmember year, and another 10,000 bonus miles when you spend a total of $25,000 per cardmember year;
  • $100 Global Entry fee credit every 5 years;
  • transfer miles to airline partners (Aeromexico, Air France/KLM Flying Blue, China Eastern, Etihad, EVA Air, Japan Airlines, Jet Privilege, Jet Privilege, Malaysia Airlines, Qantas).

This card is strictly superior to the Arrival Plus for annual spend between $15,000 and $85,000:

  • at $15,000 in spend, you receive 15,000 bonus miles, which are enough to cover the $150 annual fee;
  • between $15,000 and $25,000, the card acts as a straight 2% cash back card;
  • at $25,000 in spend, you receive another 10,000 bonus miles, which means the card has earned a total of $600 on $25,000 in spend, or 2.4% cash back.

Only for spend in excess of $85,000 will the Arrival Plus's mileage rebate make the return on unbonused spend, after accounting for the annual fee, exceed the Arrival Premier.

Verdict: I'm not in any rush to sign up for the Arrival Premier since it doesn't have a signup bonus and it's not yet possible to upgrade from the Arrival Plus. I assume eventually Barclays will target existing Arrival Plus cardholders with an upgrade offer, which I'll likely take. If you don't have an Arrival Plus yet, the Arrival Premier seems like a perfectly reasonable way to get 2.4% cash back on $25,000 in spend each year, plus serving as a go-to card you can use when traveling internationally.

Starwood Preferred Guest American Express Luxury Card

I think this is the most interesting of the new Marriott Rewards cards that will be available in August, 2018, since it offers a higher earning rate on Marriott and Starwood purchases than the new Ritz-Carlton card, a more valuable anniversary free night award than the new Premier Plus card, and the ability to earn Platinum status after spending $75,000 during the calendar year.

If you spent $75,000 on the card per year, you'd end up paying a $450 annual fee for:

  • a free night award worth up to 50,000 points;
  • 150,000 Marriott Rewards points;
  • $300 in statement credits against purchases at Marriott and Starwood properties, which should include room charges;
  • Platinum status;
  • and an unlimited Priority Pass Select membership.

Assuming you are able to redeem your free night award at a Category 6 or off-peak Category 7 property each year, your $75,000 in spend will earn the equivalent of 200,000 Marriott Rewards points, or 2.67 points per dollar. That's not quite as good as the Starwood Preferred Guest American Express card currently earns (3 Marriott Rewards points per dollar), but it does reduce the devaluation from 33% to just 11%.

Verdict: this card is too expensive to bother with for a leisure travel hacker, but a reimbursed business traveler who can choose their own hotel, and can therefore redeem the $300 statement credit for their employer's cash, might consider manufacturing up to $75,000 in order to enjoy Platinum status on a 4-night, off-peak Category 7 vacation starting in 2019.

Ritz-Carlton Rewards Credit Card

This card also has a $450 annual fee, but with almost nothing to show for it:

  • a $100 statement credit on two-night paid stays at the Ritz-Carlton;
  • 3 annual Club Upgrades on paid stays;
  • a $300 travel credit;
  • Platinum status after spending $75,000 per account year;
  • and an unlimited Priority Pass Select membership.

It's important to note that even if you're a reimbursed business traveler, and even if you spend $75,000 per year at Marriott Rewards and Starwood properties each year, you should be using the Starwood Preferred Guest Luxury Card for that spend since it earns 6, rather than 5, points per dollar spent on those purchases. Using the Ritz-Carlton Rewards card would be leaving 75,000 points on the table.

I know families that love using Club Upgrades to save money feeding their kids when staying at Ritz-Carlton properties, but even if you are able to cash out the $300 travel credit, there's no way I'd be willing to pay $150 to pre-commit to a paid stay at a Ritz-Carlton every single year.

Note that, as is typical for Chase, the Ritz-Carlton card's Platinum status qualification is based on cardmember year spend, not calendar year spend, while typically for American Express, the Starwood Preferred Guest Luxury Card awards Platinum status based on calendar year spend. That means if you sign up for the Ritz-Carlton card for a signup bonus and decide to hit the $75,000 spend threshold to get Platinum status, you'll want to meet the spend requirement early in a calendar year, which should get you Platinum status for the remainder of that year and all of the following year.

Verdict: skip it — nothing to see here.

Marriott Rewards Premier Plus, Starwood Preferred Guest Credit Card, and Starwood Preferred Guest Business Credit Card

In addition to the two ultra-premium cards, Chase is also launching a new Marriott Rewards-branded card with a $95 annual fee and an annual anniversary free night award worth up to 35,000 points, and adding that benefit to the existing Starwood Preferred Guest consumer and business credit cards.

On its own these card aren't very interesting, since Marriott is the worst offender in terms of category creep, seemingly deliberately targeting the few valuable properties where free night certificates can be redeemed and moving them out of the eligible redemption categories, so I would never pay $95 for what's essentially a Category 5 free night certificate (or Category 4 peak season award).

However, one strategy that could make sense for some people is to combine one, two, or three of these cards with the Starwood Preferred Guest Luxury Card mentioned above. If you carried all four cards and spent $75,000 per year on the Luxury card, you could pay $735 in annual fees and $1,500 in opportunity cost (assuming a 2% cash back alternative) for:

  • 150,000 Marriott Rewards points;
  • 3 35,000-point free night awards;
  • 1 50,000-point free night award;
  • and Platinum status.

The point is simply that once you've manufactured Platinum status with the Luxury card, you should value the free night awards earned by the other 3 cards more highly than before. A 35,000-point free night award might not be worth $95 with Silver status, but might be worth $95 with Platinum status. Likewise one 35,000-point free night award might not be worth $95, but 3 might be worth $285 (if you can avoid moving hotels or paying cash to stay in the same hotel), and if so, then they should be even more valuable with Platinum status.

Verdict: whether or not stacking free night awards with Platinum status is worth the time and trouble is going to depend on how properties shake out into Marriott's new hotel categories. If, as I suspect, the most appealing city properties start in or quickly move into Category 6 and above, then the 35,000-point free night awards offered under the new program will be as worthless as the Category 5 awards they hand out today are.

Bonus: don't forget to cancel your Citi AAdvantage cards!

Not a brand new credit card, but a few days ago Citi e-mailed to tell me that:

"As a valued cardmember, soon you’ll automatically earn 2X miles at restaurants and at gas stations with the Citi / AAdvantage Platinum Select World Elite Mastercard.

"You’ll also be able to earn a $100 American Airlines flight discount after you spend $20,000 or more in purchases during your card membership year and renew your card. Your purchases on or after ‌July 22‌, ‌2018‌, qualify toward meeting the minimum spend requirement to receive this benefit."

I didn't have to scroll very far down to also see, "The annual membership fee for this card will be increasing to $99."

The card wasn't worth keeping at $95, so don't let them squeeze another $4 out of you!